My partner proposed with this ring. He knew an ethical ring was important to me so opted for the moissanite centre stone. The sparkle this has is absolutely unreal and I get so many questions on where its from! The service recieved was excellent, I needed the ring resizing and this wasn't an issue. I wouldn't hesitate to buy from Lily Arkwright again :)
I had mulled over the thought of a moissanite ring for a long time. I’d considered lab diamonds, but my budget led me to look at J-K diamonds and I just wasn’t happy to compromise on the colour. I had then settled on a ring from the Charles and Colvard site, only to find huge UK shipping taxes added at the checkout! Not willing to pay the extra, I shopped around on google and found Lily Arkwright. A UK jeweller who used the Charles and Colvard stones.
I immediately got in touch with them via email to discuss different settings and different metals. All in all, I’m pretty sure we exchanged about 30 emails and I’m almost certain I must have bored Jennifer and Kate to tears. I felt like I was becoming a stalker or a creepy pen pal. However... every time they got back to me about my little questions - ‘can we remove this bit of the setting?’, ‘can I have a warmer stone?’, ‘could we make the band wider?’, ‘can you quote it in platinum and 9ct gold?’ - I can honestly say I got the most warm, engaging response I have ever had from any company. Bear in mind I manage communications and branding at a £10 million pound + turnover company, and I can honestly say that I have never felt such a valued customer anywhere. I felt they would have bent over backwards to make me happy.
The setting I ended up choosing was not one of my original choices (I picked Laina Rae initially), but instead one recommended to me by Kate, who suggested we could have it adapted into a lower setting to suit exactly what I was looking for. I wouldn’t have considered Lottie from the stock images, because I wanted something quite discreet and set low, but the final ring is EXACTLY what I was after.
For reference, I custom ordered Lottie in platinum with a GHI/near colourless Charles and Colvard hearts and arrows stone (7mm/1.31ct) in size Q. I like the warmth, it looks closer to a diamond that is in my budget. Plus the hearts and arrows cut helps tame some of the dazzling rainbow fire from a brilliant moissanite.
Would absolute recommend the people and the jewellery here 100%. Will be back for Aurelia in a few months. All my love to the team and everyone who helped me find the perfect ring. You truly are fantastic at your job.
My fiance got me a bespoke ring using this band but with an Oval mossanite, its absolutely stunning i love it, its so shiny and just perfect. I'd been suggesting lily arkright to him for a while so I'm glad he picked up on the hints :), the mossanite in the picture is a 2.10 oval incase anyone was wondering (the gem itself is quite big but I do think it looks a bit bigger in the picture)
Absolutely in love with it and can't stop looking at it :)
This ring is absolutely gorgeous, I couldn't be happier with it 💕
My ring arrived yesterday and is stunning, it far exceeds my expectations. I had to wait for it to be made but it was really worth waiting for. Jennifer was brilliant and kept me fully updated, which i really appreciated , it was ready early and arrived in lovely packaging. Thank you Lily Awkwright I will definitely point my husband in your direction again!!
Celine - Charles & Colvard 1.5ct Pear Solitaire Ring. I am so pleased with the ring my husband bought me, it is beautiful. I have arthritis in my hands and swollen joints meant I could no longer wear my diamond cluster, so I wanted something to replace it. I didn't want to pay diamond prices and found this site totally by accident. Jennifer was so helpful throughout the process and kept me updated, arrived early in lovely packaging, really impressed with the service. But mostly I just love the ring, its beautiful.?.thank you Lily Arkwright.
SO SO happy with my gorgeous ring! The ring itself is gorgeous and the stone is brilliant! The packaging is fantastic and the staff are super caring and helpful! I had a problem with my ring after nearly a year and the team at Lily Arkwirght are quick to sort it out! I really couldnt be happier!
I am so delighted with my Esme ring. It’s sparkly, elegant and very eye catching. Excellent customer service and a special thank you for Jennifer, Philip and Joe for all their help. 😊
I bought a Blossom Charles & Covard Platinum Trilogy ring from this company. It was my first moissanite stone. The whole process from the initial phone call to the delivery of the ring was so efficient and friendly, The quality of the ring is excellent. Recently I noticed some damage to the centre stone. I contacted Lily Arkwright and they advised me to return the ring. After close technical inspection it was found to be damaged as a result of an impact of force which I could not recall. The ring was outside its one year warranty but the stone was covered by a lifetime warranty. Although the damage was considered outside normal wear and tear the company repaired the damage ring and it now looks like new. The whole repair took just one week from start to finish.
This is exceptional customer service and I have no hesitation in recommending this company to anyone seeking a lovely piece of jewellery. I should in particular like to thank Lauren for her help in rectifying this problem and her colleagues who kept me informed of the timeline for receiving the ring back.
After deciding with my now fiancee that we would pick a moissanite engagement ring I found the Lulu and fell in love! Lily Arkwright were able to make one in rose gold and I now have the most beautiful dainty but super sparkly ring. Thank you Lily Arkwright!
Great customer service!!!
The ring is out of this world! It fits perfectly and the fire of a moissanite is mind blowing! Thank you the team for giving me a ring for life! 🙏
I showed my boyfriend the ring I wanted after thinking a lot about diamond vs moissanite and I felt the moissanite was right for us. I didn’t want a big stone and so I love my 5.5mm hearts and arrows cut! Had so many lovely compliments and the finish is beautiful I love the band so slim! So glad I picked this ring would not change it!
Went for a custom shape stone on this ring, platinum band and it is amazing, fiancée is over the moon! Amazing customer service and intricate detail, can't recommend lily arkwright enough
My partner popped the question on Christmas day 2019. He got the ring oh so right. Simple, sparkling and stunning. He advised me that the shop had been very helpful and also had the ring delivered sooner than predicted in order for it to get here on time. I cannot wait for us to visit the store together to choose our wedding rings
Recently ordered a caseada halo ring with a few changes. We got amazing help and the ring looked better thannwe imagined it would.
I am sooooo thrilled with my New moissanite diamond ring. It has exceeded all my expectations. Claudia was so very very helpful and a true treasure to your company. I have told all my friends about your amazing website and I shall certainly be purchasing some more items for mysel. Fantastic website, what a find !!!!!
Very very sincerely.
Mrs B Adams
P.S. Love and thanks to Claudia x
Can't recommend them highly enough