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Lumoie Limited Lifetime Warranty

 

Lily Arkwright provides a Limited Lifetime Warranty that applies to your purchase of authentic Lumoie Created Moissanite that are 4mm in size or larger. The terms of the Limited Lifetime Warranty include a warranty against defects in material and workmanship in the Lumoie moissanite gem(s). This Limited Lifetime Warranty covers optical properties of the Lumoie moissanite stone including brilliance and fire, and the physical integrity of the Lumoie moissanite stone including chipping, breaking, scratching, and abrasions. It does not cover damage or defects as a result of abuse, misuse, loss, or theft of your Lumoie moissanite gem(s).

 

The Limited Lifetime Warranty is effective as of the date of purchase. Your Lumoie Created Moissanite gem(s) are subject to the terms as set forth herein. In the unlikely event you have an issue or concern with your gem(s), please contact Lily Arkwright at hello@lilyarkwright.com, with a copy of your receipt and warranty card, and a customer service representative will direct you accordingly. This Limited Lifetime Warranty applies to the sale of Lumoie moissanite gems that are 4mm in size or larger and sold directly to the end-consumer purchaser. This Limited Lifetime Warranty is transferable by the end-consumer purchaser only where the Lumoie moissanite gem(s) are gifted to a third-person, provided that the recipient of the gifted Lumoie moissanite gem(s) registers the transferred Limited Lifetime Warranty directly with Lily Arkwright and presents to Lily Arkwright the end-consumer’s purchase receipt and a valid government-issued form of personal identification. Lily Arkwright does not endorse or approve any third-party alterations or treatments to any Lumoie Created Moissanite. Such processes may be temporary and could lessen the durability and value of the moissanite gem(s). Accordingly, any third-party alterations or treatments will void the Lumoie Created Moissanite Limited Lifetime Warranty that accompanies each Lumoie moissanite gemstone purchase. Your purchase, including this Limited Lifetime Warranty, is governed by the substantive laws of the United Kingdom without giving effect to any conflict of laws provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to your purchase or the Limited Lifetime Warranty. The Lumoie moissanite gemstone warranty terms listed here apply to purchases made after January 1st, 2020.

 

  • ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. THE SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECT COVERED BY THIS LIMITED LIFETIME WARRANTY IS THAT, DURING YOUR LIFETIME, LILY ARKWRIGHT WILL, AT ITS OPTION, REPAIR THE ITEM(S), OR REPLACE WITH ITEM(S) OF EQUAL OR GREATER QUALITY, WITHOUT CHARGE TO YOU. YOU WILL BE RESPONSIBLE FOR ANY COST OF SHIPMENT OF YOUR GEM(S) TO LILY ARKWRIGHT, AND LILY ARKWRIGHT WILL NOT BE RESPONSIBLE FOR ANY DAMAGE OR LOSS DURING SHIPMENT.

 

Authentic Lumoie Created Moissanite

 

The Lumoie moissanite gemstone you have purchased from Lily Arkwright is authentic Lumoie Created Moissanite. Your Lumoie moissanite gemstone was manufactured to meet its rigorous specifications, and is held to a higher standard through our Limited Lifetime Warranty’s guarantee that your Lumoie moissanite gemstone will retain its fire and brilliance during your lifetime. Authenticity is important to Lily Arkwright. To enhance your ability to confirm the authenticity of your Lumoie Created Moissanite, Lily Arkwright recommends that you retain your warranty card and purchase receipt.