Shipping
Lily Arkwright is proud to offer free worldwide delivery and returns.
We aim to dispatch most orders within 7–28 days. Selected bespoke designs may take 5–6 weeks.
Estimated delivery times after dispatch:
- UK: Next working day
- Europe: 2–5 working days
- US & Canada: 3–5 working days
- Rest of the world: Typically 3–5 working days
All parcels are dispatched through our nominated couriers, fully insured and requiring a signature upon delivery.
Returns
Enjoy a 50-day money-back guarantee with complimentary worldwide return postage on eligible purchases, starting from the date of delivery.
To arrange a return or exchange, please email hello@lilyarkwright.com to request a Returns Number (RN) and return instructions. Please retain proof of postage.
Returned jewellery must be unworn, in its original condition and accompanied by its original packaging and relevant certificates.
Certain engraved, personalised or genuinely bespoke pieces may be excluded from change-of-mind returns, without affecting statutory rights.
For orders exceeding £15,000, the change-of-mind returns period is 14 days rather than 50 days, without affecting your statutory rights.
Please see our Delivery & Returns Policy for full details.
A little bit more sparkle perhaps?
You've found your near perfect Lily Arkwright ring, but there's something missing.
Rather than creating a bespoke ring design, simply select any of our popular ring upgrade packages from pointed prongs to a hidden diamond halo, we've got you covered.
View all upgrades here.
LONDON - MANCHESTER
Book an Appointment
Step into the world of Lily Arkwright, we offer virtual WhatsApp appointments. Alternatively, visit our London or Manchester showrooms to find your perfect Diamond Ring.
Book your appointment, Click Here.
Payment Options
Klarna 0% Interest Available
Simply choose Klarna during checkout and select your preferred payment option, Pay in 30 days, Pay in 3 or monthly instalments between 0 - 36 months, starting from 0%.
For more details, Click Here.
Speak To An Expert
We're Here To Help
Our consultants have a wealth of knowledge and passion to help you choose the perfect ring.
See our FAQ's or Get In Touch
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