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Klarna Pay Later

LOVE IT? WANT IT?   shop now, pay later

LOVE IT? WANT IT?  

shop now, pay later

SLICE IT

Slice up your payment over 3 or 6 and 12 months Instalment amounts explained at checkout

Flexibility to spread the cost

Credit decision made in real-time

Receive your goods before paying for them

Klarna will email payment instructions to you

Just select Slice It at the checkout

*Minimum spend £60 to qualify. Subject to financial circumstances, must be over 18.

AM I ELIGIBLE?

To use Pay later and Slice it you must be at least 18.

To use Slice it your order must be over £60

Whilst these options are widely promoted, they are subject to individual financial circumstances.

WHO IS KLARNA?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment.

Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

WHY USE KLARNA?

All our products are eligible for purchase through Klarna, ranging from beautiful Charles & Colvard, Forever One Moissanite and Diamond engagement rings, Earrings, pendants, wedding & Eternity bands in a wide range of sizes including popular 1 and 2 carat sizes, set in 18k yellow, rose and white gold and platinum metals.

In addition you can now purchase our new collection of Chatham coloured lab grown precious gemstones, including lab grown rubies, lab grown sapphires & lab grown emeralds in a wide range of caret sizes set in 18k white gold.  

All our products are crafted here in the UK and are UK hallmarked ensuring you received unparalleled quality fine jewellery backed by our Assay Assured membership.

Who Is Klarna?

Klarna​ ​is​ ​a​ ​Swedish​ ​payment​ ​service​ ​provider​ ​that​ ​takes​ ​end-to-end​ ​responsibility​ ​for your​ ​payment.​ ​Klarna​ ​is​ ​the​ ​provider​ ​of​ ​Smoooth​ ​payments​ ​to​ ​more​ ​than​ ​70,000​ ​online stores.​ ​Over​ ​60​ ​million​ ​consumers​ ​worldwide​ ​have​ ​trusted​ ​Klarna​ ​to​ ​securely​ ​handle their​ ​payments.

How​ ​does​ ​Slice​ ​it​ ​work?

Spread​ ​the​ ​cost​ ​of​ ​your​ ​purchase​ ​into​ ​equal​ ​monthly​ ​payments​ ​with 0%​​ ​interest.​ ​​ ​Slice​ ​it​ ​is​ ​a​ ​promotional​ ​plan​ ​on​ ​the​ ​Klarna​ ​Account.

How​ ​do​ ​I​ ​use​ ​Slice​ ​it?

When​ ​you​ ​shop​ ​online,​ ​Klarna’s​ ​system​ ​reviews​ ​each​ ​order​ ​to​ ​determine​ ​which payments​ ​options​ ​are​ ​available​ ​to​ ​you.​ ​If​ ​Slice​ ​it​ ​is​ ​offered,​ ​simply​ ​select​ ​this​ ​option.​ ​The first​ ​time​ ​you​ ​shop​ ​with​ ​Slice​ ​it​ ​you​ ​will​ ​be​ ​asked​ ​in​ ​to​ ​apply​ ​for​ ​a​ ​Klarna​ ​Account.​ ​​ ​If you’re​ ​approved​ ​Klarna​ ​will​ ​create​ ​an​ ​account​ ​for​ ​you​ ​and​ ​your​ ​order​ ​will​ ​be​ ​placed. Every​ ​time​ ​you​ ​shop​ ​with​ ​Slice​ ​it​ ​after​ ​that,​ ​you​ ​only​ ​need​ ​to​ ​agree​ ​to​ ​the​ ​purchase​ ​and won’t​ ​need​ ​to​ ​sign​ ​up​ ​again.​ ​The​ ​order​ ​amount​ ​will​ ​be​ ​added​ ​to​ ​your​ ​Klarna​ ​Account​ ​as additional​ ​promotional​ ​plans.

I​ ​have​ ​been​ ​asked​ ​to​ ​go​ ​to​ ​Klarna's​ ​site.​ ​Is​ ​this​ ​correct?

If​ ​you​ ​have​ ​chosen​ ​to​ ​pay​ ​with​ ​Slice​ ​it​ ​by​ ​Klarna,​ ​Klarna​ ​will​ ​send​ ​you​ ​an​ ​email​ ​with further​ ​details​ ​on​ ​how​ ​to​ ​pay.

Can​ ​I​ ​pay​ ​less​ ​than​ ​amount​ ​owed​ ​each​ ​month?

You​ ​can​ ​at​ ​any​ ​time​ ​chose​ ​to​ ​pay​ ​your​ ​minimum​ ​payment​ ​instead​ ​of​ ​your​ ​interest-saver payment.​ ​Your​ ​monthly​ ​minimum​ ​payment​ ​is​ ​the​ ​amount​ ​to​ ​be​ ​paid​ ​to​ ​avoid​ ​incurring late​ ​fees​ ​on​ ​your​ ​Klarna​ ​Account.​ ​Should​ ​you​ ​chose​ ​to​ ​pay​ ​your​ ​minimum​ ​payment instead​ ​of​ ​your​ ​interest-saver​ ​payment​ ​this​ ​will​ ​mean​ ​you​ ​will​ ​lose​ ​your​ ​promotional​ ​plan offer​ ​and​ ​the​ ​remaining​ ​balance​ ​will​ ​start​ ​to​ ​incur​ ​interest​ ​at​ ​18.9%​ ​APR​ ​(variable).​ ​It’s up​ ​to​ ​you.

Do I need to be 18?

Slice​ ​it​ ​is​ ​only​ ​available​ ​to​ ​people​ ​aged​ ​18​ ​or​ ​over​ ​and​ ​is​ ​an​ ​online​ ​exclusive​ ​payment method.

How​ ​do​ ​I​ ​manage​ ​my​ ​Klarna​ ​Account?

Log​ ​in​ ​to​ ​the​ ​customer​ ​portal​ ​at​ ​Klarna.com​ ​at​ ​any​ ​time​ ​day​ ​or​ ​night,​ ​to​ ​review​ ​your purchases​ ​and​ ​settle​ ​your​ ​monthly​ ​statement.​ ​If​ ​you​ ​need​ ​further​ ​assistance,​ ​you​ ​can contact​ ​Klarna’s​ ​Customer​ ​Service​​ ​ team.

How​ ​can​ ​I​ ​increase​ ​my​ ​chances​ ​of​ ​being​ ​accepted​ ​for​ ​Slice​ ​it?

Klarna​ ​is​ ​unique​ ​and​ ​offers​ ​Pay​ ​later​ ​based​ ​on​ ​a​ ​number​ ​of​ ​factors​ ​such​ ​as​ ​the​ ​order value,​ ​previous​ ​order​ ​history​ ​and​ ​item​ ​availability.

If​ ​you​ ​are​ ​18​ ​or​ ​over,​ ​you​ ​can​ ​improve​ ​your​ ​chances​ ​of​ ​being​ ​offered​ ​Pay​ ​later​ ​by ensuring​ ​you​ ​provide​ ​your​ ​full​ ​name​ ​and​ ​accurate​ ​address​ ​details​ ​and​ ​shipping​ ​to​ ​your registered​ ​billing​ ​address.

All​ ​orders​ ​are​ ​assessed​ ​individually.​ ​Just​ ​because​ ​you​ ​have​ ​had​ ​Pay​ ​later​ ​before​ ​does not​ ​mean​ ​it​ ​will​ ​be​ ​offered​ ​for​ ​every​ ​order​ ​and​ ​in​ ​turn,​ ​as​ ​it​ ​is​ ​denied​ ​does​ ​not​ ​mean​ ​it will​ ​be​ ​denied​ ​for​ ​all​ ​future​ ​orders.

How​ ​is​ ​my​ ​statement​ ​sent?

If​ ​you​ ​chose​ ​to​ ​use​ ​Slice​ ​it,​ ​we​ ​will​ ​send​ ​your​ ​monthly​ ​statement​ ​notification​ ​via​ ​email with​ ​instructions​ ​on​ ​how​ ​to​ ​make​ ​a​ ​payment​ ​and​ ​an​ ​overview​ ​of​ ​your​ ​Klarna​ ​Account. Once​ ​you​ ​have​ ​been​ ​landed​ ​on​ ​your​ ​Klarna​ ​Account​ ​overview​ ​page,​ ​simply​ ​select ‘Make​ ​a​ ​payment’​ ​and​ ​enter​ ​the​ ​amount​ ​you​ ​wish​ ​to​ ​pay​ ​towards​ ​your​ ​balance.

What​ ​do​ ​I​ ​need​ ​to​ ​provide​ ​when​ ​I​ ​make​ ​a​ ​purchase?

If​ ​you​ ​want​ ​to​ ​make​ ​a​ ​purchase​ ​with​ ​a​ ​Klarna​ ​Account​ ​you​ ​need​ ​to​ ​provide​ ​your​ ​mobile phone​ ​number​ ​and​ ​your​ ​email​ ​address​ ​as​ ​well​ ​as​ ​name,​ ​billing​ ​address​ ​and​ ​your​ ​date of​ ​birth.​ ​Your​ ​mobile​ ​number​ ​is​ ​required​ ​in​ ​case​ ​we​ ​need​ ​to​ ​reach​ ​you.​ ​All​ ​statements will​ ​be​ ​send​ ​to​ ​your​ ​email​ ​address.​ ​It's​ ​very​ ​important,​ ​that​ ​you​ ​give​ ​us​ ​the​ ​correct details,​ ​as​ ​otherwise​ ​you​ ​will​ ​not​ ​receive​ ​monthly​ ​statements​ ​and​ ​so​ ​be​ ​liable​ ​for​ ​late payment​ ​fees.

Is​ ​my​ ​payment​ ​information​ ​safe?

Payment​ ​information​ ​is​ ​processed​ ​securely​ ​by​ ​Klarna.​ ​No​ ​payment​ ​information​ ​is transferred​ ​to​ ​us​ ​or​ ​held​ ​by​ ​us.​ ​All​ ​transactions​ ​take​ ​place​ ​via​ ​connections​ ​secured​ ​with the​ ​latest​ ​industry​ ​standard​ ​security​ ​protocols.

How​ ​do​ ​I​ ​make​ ​a​ ​payment?

First,​ ​log​ ​in​ ​at​ ​​www.klarna.com/uk​​ ​and​ ​visit​ ​your​ ​Klarna​ ​Account​ ​overview​ ​page.​ ​Then, simply​ ​select​ ​‘Make​ ​a​ ​payment’​ ​and​ ​enter​ ​the​ ​amount​ ​you​ ​wish​ ​to​ ​pay​ ​towards​ ​your balance.​ ​Should​ ​you​ ​have​ ​any​ ​questions​ ​or​ ​concerns​ ​when​ ​making​ ​a​ ​payment​ ​you​ ​can contact​ ​Klarna’s​ ​Customer​ ​Service​ ​​here​

I​ ​haven't​ ​received​ ​an​ ​email​ ​with​ ​my​ ​statement.

Please​ ​contact​ ​Klarna’s​ ​​Customer​ ​Service​​ ​via​ ​live​ ​chat​ ​or​ ​phone.​ ​They​ ​will​ ​be​ ​able​ ​to provide​ ​you​ ​with​ ​details​ ​on​ ​how​ ​to​ ​pay.

I​ ​have​ ​cancelled​ ​my​ ​order.​ ​How​ ​long​ ​will​ ​it​ ​take​ ​until​ ​I​ ​receive​ ​my​ ​refund?

As​ ​soon​ ​as​ ​the​ ​store​ ​has​ ​registered​ ​your​ ​cancellation​ ​or​ ​your​ ​return,​ ​the​ ​refund​ ​will​ ​be processed​ ​within​ ​5​ ​business​ ​days.

What​ ​happens​ ​if​ ​I​ ​cancel​ ​or​ ​return​ ​my​ ​order?

As​ ​soon​ ​as​ Lily Arkwright ​have​ ​accepted​ ​your​ ​cancellation/return,​ ​then​ ​Klarna​ ​will​ ​make any​ ​necessary​ ​adjustments​ ​your​ ​balance​ ​and​ ​provide​ ​further​ ​help​ ​if​ ​needed.

I​ ​have​ ​cancelled​ ​my​ ​order.​ ​How​ ​long​ ​will​ ​it​ ​take​ ​until​ ​I​ ​receive​ ​my​ ​refund?

As​ ​soon​ ​as​ ​the​ ​store​ ​have​ ​registered​ ​your​ ​cancellation​ ​or​ ​your​ ​return,​ ​we​ ​will​ ​credit​ ​the balance​ ​back​ ​to​ ​your​ ​Klarna​ ​Account​ ​within​ ​next​ ​5​ ​business​ ​day

I​ ​have​ ​asked​ ​for​ ​a​ ​refund.​ ​How​ ​will​ ​I​ ​be​ ​refunded?

If​ ​you​ ​have​ ​paid​ ​for​ ​your​ ​order​ ​with​ ​card,​ ​the​ ​refund​ ​will​ ​be​ ​made​ ​back​ ​to​ ​your​ ​Klarna Account​ ​balance.​ ​If​ ​the​ ​Account​ ​ends​ ​up​ ​in​ ​a​ ​credit​ ​balance,​ ​this​ ​can​ ​be​ ​used​ ​towards future​ ​purchases​ ​or​ ​you​ ​can​ ​request​ ​it​ ​to​ ​be​ ​paid​ ​back​ ​by​ ​contacting​ ​Customer Services​​.

I've​ ​received​ ​my​ ​monthly​ ​statement​ ​and​ ​a​ ​payment​ ​is​ ​due,​ ​but​ ​I've​ ​not​ ​yet received​ ​my​ ​goods.

You​ ​should​ ​of​ ​course​ ​not​ ​pay​ ​your​ ​statement​ ​until​ ​you've​ ​received​ ​your​ ​goods.​ ​In​ ​this case,​ ​we​ ​would​ ​ask​ ​that​ ​you​ ​contact​ ​the​ ​store​ ​and​ ​get​ ​an​ ​update​ ​on​ ​your​ ​order.​ ​You should​ ​also​ ​contact​ ​our​ ​Customer​ ​Service​ ​so​ ​that​ ​we​ ​can​ ​postpone​ ​the​ ​due​ ​date​ ​on your​ ​payment.

I​ ​still​ ​have​ ​questions​ ​regarding​ ​payment.

Visit​ ​Klarna’s​ ​Customer Services​​​​ ​for​ ​a​ ​full​ ​list​ ​of​ ​FAQ’s,​ ​live​ ​chat​ ​and​ ​telephone​ ​options.