Lily Arkwright customer service is Excellent. Would definitely recommend!
Love my ring thank you so much.
My fiance could have proposed with a Haribo ring and I would’ve said yes. But he pulled out this stunning diamond ring and it was everything and more than I’d ever hoped for. Sparkles like no other and the service that my fiance received in ordering and picking up this ring was incredible. He ordered it with a short turnaround time and they were very accommodating. I am so proud to wear this ring and I get so so many compliments on it with so many girls telling me that I have their dream ring. So many of my friends have shown my ring to their boyfriend and said “this is what I want!” My fiance will definitely be recommending Lily to all of his friends that are ready to propose and I would recommend this to any man or woman that is ready to pop the question.
Thank you so much for your kind words! We’re absolutely delighted to hear that your fiancé had such a positive experience with Lily Arkwright and that we could play a part in making the proposal so special. It’s wonderful to know that the service and craftsmanship exceeded expectations, and we’re always happy to accommodate any requests to make every detail just right.
We’re especially glad we could meet his timeline with the quick turnaround—your recommendation means the world to us.
Wishing you both a lifetime of happiness together!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Absolutely stunning ring that my partner is thrilled with. The customer service from Lily Arkwright was exceptional from start to finish. I would seriously recommend them to anyone!
As not the sparkler I thought it would be, very hard to buy a ring online without seeing it in real life…
My husband proposed to me again on the 15th anniversary of our engagement with this stunning ring as an ‘upgrade’ to my first. I am honestly so in love with it!
For reference it is 2.2ct C&C with two tone upgrade.
Congratulations on your anniversary and for sharing such a lovely picture! We are so thrilled that we were able to play a part in this special moment.
We are dedicated to providing a seamless and enjoyable experience, and we're delighted that we could assist you throughout the entire process. Your recommendation means the world to us!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I landed on this ring for my now fiance who was looking at moissanite rings for a while and this is stunning, nice and simple and all focus on the stone which is flawless and she has received a tonne of compliments already
For those stuck between a diamond and a moissanite, trust me when I say, they're worth it, unless you tell someone they won't see a difference and they're much more sustainable and practically priced. I went for the 1.5carat size as I felt the 2.1 would be too big for day to day with a toddler and baby on the way
The team were second to none as well in support and aftercare
Congratulations on your engagement and for sharing such special pictures! We are so thrilled that we were able to play a part in this special moment.
We are dedicated to providing a seamless and enjoyable experience, and we're delighted that we could assist you throughout the entire process. Your recommendation means the world to us!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I ordered this ring in January, and although I did have a bit of a wait, the team were quick to respond to my "checking in" email with reassurance. It ended up arriving early in discreet packaging, a plain grey jiffy bag and the box inside was plain black. It was only when you opened the box you saw the branding.
The ring is utterly incredible, so sparkly, exactly like the image/videos. We went for a 1.50ct, Platinum ring. It's high quality and has some weight to it!
It also comes with the certificate for the diamond authenticity.
1000% recommend Lily Arkwright!
Congratulations on your engagement and for sharing such a lovely picture! We are so thrilled that we were able to play a part in this special moment.
We are also delighted to hear the ring arrived early! We are dedicated to providing a seamless and enjoyable experience, and we're delighted that we could assist you throughout the entire process. Your recommendation means the world to us!
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
My now fiancé proposed to me in Paris with the round cut Eden lab diamond ring and I couldn’t be more ecstatic. I’ve had so many compliments about the sparkles already!
The Lily Arkwright team were so helpful during the whole process and answered any questions we had!
Highly recommend :)
Congratulations on your engagement! Your proposal looked absolutely magical and we are so thrilled that we were able to play a part in this special moment.
Thank you for your kind words about our team. We are dedicated to providing a seamless and enjoyable experience, and we're delighted that we could assist you throughout the entire process. Your recommendation means the world to us!
Wishing you a lifetime filled with love and happiness as you embark on this beautiful journey together.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I love everything about it. I thought the stone was big, but I was shocked it wasn't in a good way.
So, thank you for your hard work 💜.
Absolutely love my ring, I’ve had my engagement ring for almost 1 year now and still receive so many compliments on it, will definitely order our wedding bands from LA. 100% recommend.
Fantastic customer service!
Hi Emma,
Thank you so much for taking the time to review your Lily Arkwright purchase.
We are so pleased you love your ring, it looks absolutely stunning on you! Thank you so much for the recommendation, we really look forward to seeing you soon and helping you pick out the perfect wedding rings for your big day.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Absolutely love my ring, thank you so so much! My partner said the customer service was fabulous and we will be back to buy our wedding rings
Hi Emma,
Thank you so much for taking the time to review your Lily Arkwright purchase.
We are thrilled that you love your ring, it looks absolutely stunning on you! At Lily Arkwright we always strive to offer a 5 star service so it's great to hear that your partner was happy with all the communication from the team, I will be sure to pass on your kind words.
We really look forward to seeing you soon and helping you pick out the perfect wedding rings for your big day.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I received my Lillie ring today and it is so beautiful, I can’t stop staring at it. I went for a 1.2 carat, f clarity in platinum. Truly a dream come true, I’m absolutely thrilled. Service was extraordinary from the visit to the gorgeous showroom in Didsbury to delivery today. Thank you 🙏🥰
Hi Gemma,
Thank you so much for taking the time to review your Lily Arkwright purchase. Your Lillie ring looks amazing and we loved being part of this special moment. We're thrilled you enjoyed our service and your visit to our lovely showroom in Didsbury too.
We hope to be of service to you again in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Great experience very knowledgeable and informative, Rebecca helped me choose the right ring and size would definitely recommend
Hi Jack
Thank you so much for taking the time to review your Lily Arkwright purchase.
It was our pleasure helping you find the perfect ring, we are thrilled you enjoyed the experience.
Thank you also for the recommendation.
We look forward to helping you with any future purchases.
Thanks again for choosing Lily Arkwright for such a special purchase.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Nothing was too much trouble I cannot she’s got fantastic the service was. So so happy!
The service I’ve received from this company is outstanding, not only did the ring look beautiful, I received prompt responses and even when I requested to have the re sizing of the ring done in my country they gave me back the cost for the resize and informed me that the ring would still remain under warranty. I couldn’t recommend enough!
Hi Patrick, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled you had such a positive experience and we were able to offer you the best possible option for re sizing your ring.
Your photo is amazing, many congratulations to you both!
Thanks again for choosing Lily Arkwright for such a special purchase, we look forward to welcoming you back in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Great customer service, can complain about a single thing. Fast postage too, arrived just in time!
Hi Marley, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled you had such a positive experience and speedy delivery. Your Juliet ring absolutely gorgeous.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I decided to treat myself to a diamond ring as part of my upcoming 60th birthday celebrations. I did a lot of research. I had a video consultation with Rebecca to see the Serenity design. She was not at all pushy, no hard sell, just informative and very friendly. I choose platinum metal with 1.2 ct diamond colour D. Fantastic price and a classic design. My ring arrived in the expected time frame. Boxed up with the IGI paperwork and a receipt. Size N. Perfect fit. Breathtakingly beautiful ring. A professional company, kept me informed of delivery, great video consultation and a fabulous ring for me.
Hi Deborah, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled you had such a positive experience. Your Serenity ring looks beyond gorgeous . We look forward to welcoming you back in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
My, now, fianceé was very happy with the beautiful ring she received. She loves the diamond size and the twist of the claws as they spiral up to hold the ring. I'm glad that I chose to upgrade the size of the diamond to a 0.75ct in platinum because it really suited my partners finger size, without looking too large. The platinum metal suits the diamond and ring shape nicely.
The team made my decision so much easier and was very supportive. Kate supported me with the initial online consultation. Kerry met with me and my future-in-laws to help see the ring in person, which was definitely worth it because we all agreed that the diamond needed to be increased in size to fit the ring. Lastly, we did, unfortunately, need to resize the ring but thankfully Rebecca helped my (now) fiancee with the resizing and engraving. Any questions or support I needed along the way.
The team was incredible, I can't thank them enough.
Hi Alex, thank you so much for taking the time to review your Lily Arkwright purchase. We're so very happy that we were able to help and advise you on the purchase of your stunning ring. We're so glad you were able to take advantage of our 30 day complimentary resize to make sure your ring is a perfect fit too. We look forward to welcoming you back in the future.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Lily Arkright were fabulous from start to finish. It made the whole process so much easier for my fiancé. The ring is simply timeless.
Hi Emily, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled you found the video consultation helpful and our team were delighted to assist you in picking the perfect ring - your photos are gorgeous and huge congratulations from all of us here!
Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Absolutely in love with my ring!! Pictures don’t quite do it justice. Can’t wait to return to Lily Arkwright for our wedding bands.
Hi Sophie, thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.Your photos are gorgeous
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
So many companies to choose from online so this was a bit of a leap of faith for me. Reviews were great so I felt reassured but on the day the ring turned up I knew I made the right choice.
Thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
5 star all round from the moment you contact lily arkwright - live chat then leads to a few emails and then a Whats App call within the day. The whole process took a week and my partner is so happy with the product.
Thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I searched the internet and was overwhelmed with the choice but lily arkwright stood out and they did not let me down. Use them and you won't regret it.
Thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
I was worried that my budget would not stretch to my partner's dream ring but lily arkwright made exactly what I wanted. Fully recommend their service and quality of rings.
Thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.