Lily Arkwright are proud to offer Free worldwide delivery & returns.
UK - Dispatched from our Manchester, UK workshop, next day delivery.
Europe - Dispatched from our Antwerp, Belgium workshop, 1-2 days delivery.
US & Canada - Dispatched from our Manchester, UK workshop, 3-5 days delivery.
Rest of World - Dispatched from our Manchester, UK workshop, 3-5 days delivery.
All parcels are shipped via our nominated couriers and are fully insured to your postal address, every parcel requires a signature upon delivery. No customs, duty or tariffs are payable for deliveries in the UK & Europe (excluding Switzerland, Norway & Iceland). The price you see, is the price you pay with no additional fees.
Deliveries outside of the UK and Europe? Get in touch, we can remove 20% VAT from your purchase. US, Canada & Rest of World customers are responsible for local customs and import charges.
We aim to dispatch all orders within 7 - 14 days, a small selection of products & bespoke design items do have an extended delivery timescale and can take up to 4 weeks for delivery Is your order urgent? Please get in touch with our customer care team and we'll do our upmost to expedite your order.
Please contact us for further information, a signature is required upon receipt of all orders
UK Return Postage is FREE
- EU and International customers are responsible for return postage costs.
- When sending items back please ensure you obtain proof of postage.
- When returning your order please request a RETURNS NUMBER (RN) by emailing firstname.lastname@example.org.
All customised special orders have slightly extended delivery times. Please contact the Lily Arkwright customer service team for further information by emailing: email@example.com and we will be happy to assist.