Hannah Deason-Barrow: Salesperson of the Year Finalist at the 2024 NAJ Awards
Hannah Deason-Barrow of Lily Arkwright was named a finalist for Salesperson of the Year at the 2024 National Association of Jewellers Awards. The NAJ's official shortlist, published on 17 August 2024, named Hannah alongside Lily Arkwright in a category with six finalists.
This was an individual recognition, and we are proud to record Hannah's place in our awards history. It highlights a part of jewellery retail that can be easy to overlook when attention is focused on the finished piece: the person helping a customer make their choice.
Celebrating the people in jewellery
The 2024 NAJ Awards brought together categories recognising ideas, people and businesses from across the industry. Salesperson of the Year sat within the programme's Great People section, alongside categories for designers, rising stars and workshop professionals.
For Lily Arkwright, an individual shortlist place is an opportunity to acknowledge a colleague by name. Hannah's 2024 nomination remains a personal milestone, rather than simply another entry against the business.
The importance of a considered conversation
We believe a good jewellery consultation starts with understanding the person making the purchase. A ring may carry a surprise, a shared decision or an idea that has developed over years. The conversation needs room for that context.
Someone choosing an engagement ring for the first time should feel comfortable asking straightforward questions. They may want to compare the appearance of different stones, understand a setting or discuss how to approach ring size. Clear advice should help them decide what matters, without making them feel they ought to know the answers already.
For us, trust is built through those details: listening carefully, explaining clearly and giving someone time to reflect. They are the qualities we want our customer experience to express, whether the conversation begins online or in a showroom.
A milestone in our team's story
We congratulate Hannah on her 2024 finalist recognition and thank her for her contribution to the Lily Arkwright story. Our About Us page provides the wider context for the business and the approach behind our jewellery.
Individual recognition has continued in subsequent years, including Charlotte Copeman's Highly Commended distinction in Rising Star of the Year at the 2026 NAJ Awards. These are separate achievements, each with its own recipient, category and place in our history.