Back to FAQ's

We want to ensure that you are completely satisfied with your purchase from Lily Arkwright and offer a 14-day money-back guarantee from the date your order arrives.

The order must be returned in an unworn condition, with all original packaging. For hygiene reasons we cannot refund or exchange the purchase of earrings.

When sending items back please ensure you obtain proof of postage.

Before returning your order please request a RETURNS NUMBER (RN) by emailing

Returns address:

Lily Arkwright
Unit 11, 792 Wilmslow Road
M20 6UG


If you have any questions please email: