About Us
Lily Arkwright specialise in premium Lab Grown Diamond, Moissanite and coloured gemstone fine jewellery, driven by our ethical and social promise to deliver sustainable luxurious jewellery that lasts a lifetime
ABOUT LILY ARKWRIGHT
Ethical & Sustainable Jewellery
Lily Arkwright has a passion for lab grown diamonds, moissanite and alternative engagement rings. We believe that everyone should have the option to purchase a sustainable, ethically sourced engagement ring at an amazing price point without compromising on quality.
We understand and embrace sustainable working practices whilst offering exceptional customer service.
OUR STORY
An award winning jeweller, we do things differently
Lily Arkwright is an award winning luxury jeweller with showrooms in London, Manchester, Glasgow, Bristol & Birmingham offering free insured global shipping. We offer the very best quality diamonds and gemstones including lab grown diamond, moissanite & coloured gemstone engagement rings in addition to our stunning jewellery collections.
At Lily Arkwright our mission is to cultivate a sustainable, compassionate and transparent jewellery industry. So you can feel amazing about the jewellery you wear without compromising on quality. We aim to provide a real choice for our clients and have helped tens of thousands of couples find the perfect engagement ring and wedding bands.
Our commitment to excellence is equally matched by our commitment to you, one that’s built on honesty and integrity. We go above and beyond to provide a service level which many retailers simply can’t match and are rated as one of the best companies on Trustpilot.
We understand the importance and significance when purchasing bridal jewellery and only work with the very best quality gemstones and materials. Our lab diamonds are all fully certified and we’re proud Chatham coloured gemstone and Charles & Colvard Moissanite authorised retailers.
Our vibrant collections showcase the most exciting Lily Arkwright jewellery designs and latest bridal fashion, crafted here in the UK. Each and every piece is tested and hallmarked ensuring you receive British craftsmanship and unrivalled quality at an exceptional price point.
2024 AWARD NOMINATIONS
Award Winning Jeweller
Proudly nominated for the UK's showcase Jewellery awards shows.
We're thrilled to have been nominated for the 2024 Retail Team of The Year by The Retail Jewellery & Professional Jeweller awards committees, recognising our commitment to our customers and outstanding service levels.
COMMITMENT TO EXCELLENCE
Exceptional Customer Service
World Beating Service We understand how important excellent customer service is, particularly when purchasing such a special item. Here at Lily Arkwright all our jewellery consultants are JET qualified ensuring you'll receive support from an expert in the field of jewellery. We're always on hand to offer honest and impartial advice and concentrate on helping you find the perfect ring. Lily Arkwright's technology first approach ensures you'll always receive a fast and efficient service as recently highlighted by the US Chambers of Commerce. We're thrilled with our customer feedback and have achieved an impressive 5 star rating on Trust Pilot.
Featured
COMMITMENT TO EXCELLENCE
UK Assay Assured Retailer
Lily Arkwright is a verified Assay Assured Jewellery Retailer. All precious metal jewellery offered by Assay Assured jewellery retailers carries the legally required independent hallmark verifying the precious metal content; Assay Assured have been testing precious metals for over 550 years. We're proud to be part of a scheme of sampling and testing by Assay Assured to ensure that jewellery exempt by weight from hallmarking is also of the claimed standard - a protection over and above legal requirements. As an Assay Assured retailer all of our jewellery is hallmarked to verify the purity of the precious metal content. Each hallmark includes the sponsor mark, representing who made the piece, the fineness mark, showing precious metal content and the assay office mark, indicating where and when it was made. Assay Assured is the only Trust Mark specifically for online jewellery retailers.
COMMITMENT TO EXCELLENCE
National Association of Jewellers
We are a member of the UK's leading jewellery trade association, The National Association of Jewellers. Formed in 2015 through a partnership between the British Jewellers Association and the National Association of Goldsmiths, this professional membership body holds over 2000 members, all of whom are companies operating within the jewellery industry. As a member of the National Association of Jewellers we have been assessed by the association's compliance team to ensure we fit their guidelines. To mark our commitment to our customers, we abide by a strict code of conduct based on honesty, integrity and professionalism. Our customers can be rest assured that all our jewellery is described fully and accurately, we abstain from misleading practice, act ethically and sustainably, and respond to any complaints we may receive in a fair and timely manner. Holding the National Association of Jewellers coat of arms offers peace of mind, reassurance and confidence to our customers that they will receive outstanding service from a trusted retailer of the highest quality, experience and expertise. Here at Lily Arkwright we are passionate about providing our customers with the highest level of customer service, going above and beyond to ensure we maintain high ethical standards.
COMMITMENT TO EXCELLENCE
Charles & Colvard Authorised Retailers
Charles & Colvard are the original creators of moissanite and the Forever One gemstone is the world's premium moissanite. With over 20 years experience and through relentless innovation in producing, cutting and polishing moissanite stones, Forever One is an ethical and sustainable gemstone and its quality is unsurpassed worldwide. Amazing clarity, beautiful colour and available in a wide selection of cuts and carat sizes. Lily Arkwright are proud Charles & Colvard authorised retailers and set the latest and highest quality Forever One moissanite, available in two grades, Forever One D-F (colourless) and Forever One G-I (near colourless). Each gemstone is precisely faceted to exact angles and proportions to maximise its brilliance. We stock and set moissanite stones from 0.0021ct and up-to and over 15.00ct and are able to produce custom bespoke designs.
GIVING BACK
Supporting Good Causes
Lily Arkwright is passionate about making a positive difference via our ethical alternative jewellery collections and responsible sustainable supply chains. We want to contribute to just causes that make the world a better place, whilst having positive social impact to local communities that we serve around the world.
We're proud sponsors of Unicef, supporting underprivileged children around the world. We also support Global Witness who bring together the issues of human rights, corruption, the trade in natural resources, the role of banks, the arms trade, conflict. It is the only organisation that does this, period. Lastly and certainly not least, we also support a multitude of amazing arts and culture events throughout the UK including the Manchester International Film Festival.
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