Fantastic experience buying a engagement ring, customer service (Philip dealt with me) were great and helped keep updated throughout and a free upgrade to a bigger stone. The ring itself is great quality and has received many compliments. Would highly recommend the ring and Lily Arkwright to anyone thinking of purchasing a ring.
My fiance got me a bespoke ring using this band but with an Oval mossanite, its absolutely stunning i love it, its so shiny and just perfect. I'd been suggesting lily arkright to him for a while so I'm glad he picked up on the hints :), the mossanite in the picture is a 2.10 oval incase anyone was wondering (the gem itself is quite big but I do think it looks a bit bigger in the picture)
Absolutely in love with it and can't stop looking at it :)
My ring arrived yesterday and is stunning, it far exceeds my expectations. I had to wait for it to be made but it was really worth waiting for. Jennifer was brilliant and kept me fully updated, which i really appreciated , it was ready early and arrived in lovely packaging. Thank you Lily Awkwright I will definitely point my husband in your direction again!!
SO SO happy with my gorgeous ring! The ring itself is gorgeous and the stone is brilliant! The packaging is fantastic and the staff are super caring and helpful! I had a problem with my ring after nearly a year and the team at Lily Arkwirght are quick to sort it out! I really couldnt be happier!
I received my moissanite earrings today and they are gorgeous, love them. Fast delivery and packaged really well.
Throughout the whole process of my order, both of the customer service team kept me well informed of my order, even when it failed the quality check, they handled it incredibly well. I could not fault the service throughout the whole process, a massive thank you to Phillip and Jennifer for your help, who helped my fiance have the ring of her dreams
After deciding with my now fiancee that we would pick a moissanite engagement ring I found the Lulu and fell in love! Lily Arkwright were able to make one in rose gold and I now have the most beautiful dainty but super sparkly ring. Thank you Lily Arkwright!
Great customer service!!!
The ring is out of this world! It fits perfectly and the fire of a moissanite is mind blowing! Thank you the team for giving me a ring for life! 🙏
I showed my boyfriend the ring I wanted after thinking a lot about diamond vs moissanite and I felt the moissanite was right for us. I didn’t want a big stone and so I love my 5.5mm hearts and arrows cut! Had so many lovely compliments and the finish is beautiful I love the band so slim! So glad I picked this ring would not change it!
Went for a custom shape stone on this ring, platinum band and it is amazing, fiancée is over the moon! Amazing customer service and intricate detail, can't recommend lily arkwright enough
My partner popped the question on Christmas day 2019. He got the ring oh so right. Simple, sparkling and stunning. He advised me that the shop had been very helpful and also had the ring delivered sooner than predicted in order for it to get here on time. I cannot wait for us to visit the store together to choose our wedding rings
Recently ordered a caseada halo ring with a few changes. We got amazing help and the ring looked better thannwe imagined it would.
My fiancé proposed with this ring (1.2) and it is simply stunning!
The whole experience of meeting the Lily Arkwright Team to select a moissanite stones, look at the incredible selection of ring ideas and ultimately design the perfect engagement ring for my fiancée was an absolute delight. I was incredibly nervous selecting the ring as I wanted to get it right. Overall really happy and would reccomend.
My advice to you is to forget about high street jewellers. If you want incredible customer service and value for money then buy online. My partner bought my ring from Lily Arkwright and praised thier service.
Good comms, good advice, and most important a great service provided. My partner picked a ring and was over the moon with the service.
If you're looking around and feeling a bit lost with the process definitely check this place out! 5 star service, brilliant.
What an great company! I was in desperate need to receive my ring on a certain date and Jennifer and Kate went above and beyond in order to accommodate me. The ring itself was beautiful, and the photographs online do not do their products justice. I would recommend this company for anyone looking for ethical jewellery and once again commend them for their great customer service.
Whenever i buy something important i always do exhaustive research and this is what I did when looking for an ethical engagement ring. I could not find anywhere that could best lily arkwright in quality of goods, customer service or value for money. The customer service I received was first class and made me feel confident during my purchase. Now that the ring is here im happy to say I was right with my choice. Could not be happier and will be coming to lily arkwright for the wedding rings also. So happy
My fiancée loved it. It's so perfect and when I proposed she obviously said yes! But the ring Is amazing and I would recommend it to anyone. Thank you
l received the order next day in well precented & secure packaging. The stones are exactly as advertised & match perfectly. My wife is thrilled & impressed. Would certainly order from you again.