Reviews

Believe the hype! We're committed to the very best service possible, don't take our word for it, listen to our previous customers. We publish all our Lily Arkwright reviews for our collections including popular moissanite and lab diamond engagement rings.
Based on 115 reviews
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Wonderful

Such a wonderful experience. The ring is stunning, and the customer experience and service has been one of the best I've experienced doing an online purchase.

The only small negative thing is that the outer boxes we're a bit cheep in feel and look.

Would greatly recommend purchasing from Lily Arkwright.

Hi Simon, Thank you so much for your kind words, its always a pleasure being of service and the whole team are really happy we were able to offer excellent service. In addition, thank you for letting us know your thoughts regarding the outer packaging, we really value your feedback and I've fed this information back to our merchandising team Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Amazing!

Amazing ring, looks perfect! Nothing bad to say about. Fits well with other rings as well.

Hi Jimi, thank you so much for reviewing your Lily Arkwright moissanite ring purchase. We're so happy that you enjoyed your Lily Arkwright experience and look forward to be of service in the future . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Oooooh woow

Ooooooo wow. This is an equivalent to a 1 Ct in size. I could have gone bigger but I think this will do as it is attractive way too much attention as it is. It is beautiful. In terms of customer service it was great, they answered all my questions in a timely manner. However it terms of delivery I would give it a 3/5 as mine took 4 weeks to come as they had none in Stoke and has to make it from scratch.

Hi Caterina, thank you so much for selecting Lily Arkwright for your moissanite engagement ring, your Dahlia rings looks fantastic . We're so pleased our jewellery consultation team were super helpful, we always try and go above and beyond to surpass our customer expectations. We're sorry your ring had an extended delivery timescale this does happen on a few collections and we always try and dispatch orders as quickly as possible as we know how important they are to all our customers. On behalf of the whole team we'd like to wish you both a huge congratulations and we look forward to seeing you again in the future . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Great Team You have

Just likentobsay thank you for helping me with the ring and getting it to me on time it's perfect and she said 'Yes' so that was a bonus haha x

Hi Adam, thats amazing news, congratulations! ❤️. We're so happy for you both, it was our absolute pleasure helping you choose the perfect moissanite engagement ring. Thank you for taking the time to review your Lily Arkwright purchase, we look forward to being of assistance in the future. Happy celebrating Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Beautiful quality

Those are the two words I'd use to describe my ring.

Hi Grant, thank you for taking the time to review your Blossom moissanite & diamond engagement ring. We're so very happy that you've mentioned both the quality and the beautiful setting, we love receiving such positive feedback. ❤️❤️❤️. We look forward to being of assistance in the future. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Impressive

Extremely impressed with both customer service and the ring itself. A special mention for Sara who was extremely helpful at all times.The only thing that let you down was the courier service.

Hi Kevin, we're thrilled you received impressive customer service and are pleased with your Viola moissanite engagement ring. We're sorry you experienced issues with our courier service, we always work really hard to ensure our rings are dispatched swiftly and key dates are met. From Sara and the whole team, thank you for taking the time to review your Lily Arkwright purchase, we look forward to being of assistance in the future . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Slightly edited Rosa

Made a few modifications to the Rosa and it's just wonderful. Eliza was really helpful throughout the process and I couldn't be happier! It sits really well on my finger and we ordered the 0.9 center.

Thank you for reviewing your Lily Arkwright purchase, the modified Rosa moissanite set engagement ring looks beautiful and we love your photograph . On behalf of Elsa and the whole team, congratulations on your special purchase and thank you for choosing Lily Arkwright. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Stunning!

This was our second purchase from Lily Arkwright. I first purchased the engagement ring and we both loved it so my fiancée decided to get her wedding band here as well. It is gorgeous and she cant wait to wear it after we get married.

Hi Jure, thank you so much for selecting Lily Arkwright for your fiancée wedding band . As a valued customer we're delighted you selected Lily Arkwright, especially after purchasing your engagement ring from us and we're thrilled your wife to be can't wait to wear it . On behalf of the whole team we'd like to wish you both an early congratulations for the big day! We look forward to seeing you again in the future. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Lulu Charles & Colvard Oval Moissanite Petite 18k Yellow Gold Solitaire

Hi Gareth, thank you so much for reviewing your shopping experience with Lily Arkwright. The Lulu petite moissanite ring is a such a beautiful choice and we're thrilled that your partner loves her ring. On behalf of the whole Lily Arkwright team, congratulations and thank you for choosing Lily Arkwright, we look forward to be of service in the future. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Amazing

Fantastic service and extremely happy with my purchase.

Hi Brendon, Thank you so much for reviewing your shopping experience with Lily Arkwright, we're so very happy you received fantastic service and are happy with your purchase On behalf of the whole Lily Arkwright team, congratulations and thank you for choosing Lily Arkwright, we look forward to be of service in the future. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Best service

There is nothing to say all was fast and flawless

Keep up the great service 👍

Hi Dimos, Thank you so much for your kind words, its always a pleasure being of service and we really value your custom. Thanks again for choosing Lily Arkwright ❤️. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Perfect service

The team at lily Arkwright we’re amazing and Sara and Philip were always on hand to answer any questions I had. The ring was delivered exactly when they said and it is truly stunning. 10/10 all round.

Hi Daniel, Thank you so much for taking the time to review your Lily Arkwright purchase. We do pride ourselves on going above and beyond for our valued customers and really appreciate you taking the time to share your Lily Arkwright experience. We hope you have a brilliant holiday and enjoy that special sparkle . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Superb

Ring and service both fantastic

Hi Romano, We're so happy you enjoyed your Lily Arkwright experience, we work really hard to ensure our customers receive the very best service. Thank you for taking the time to review your Lily Arkwright purchase, we look look forward to seeing you again soon Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Cosette Moissanite 18k White Gold Solitaire

Hi Bendik, Thank you so much for reviewing your Cosette moissanite ring, we're thrilled you're happy with your purchase and hope to be of service again in the future. Thanks for choosing Lily Arkwright Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Charles & Colvard Forever One H&A Round Cut Loose Moissanite D-F Colourless

Hi Lizbeth, Thank you so much for taking the time to review your Lily Arkwright purchase, we're really pleased you enjoyed your purchase and look forward to seeing you again soon . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Such a nice design

Breathtaking design.

Thank you so much for taking the time to review your Lily Arkwright purchase. Your feedback helps spread the Lily Arkwright message and helps us continually improve to offer the very best service. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
1 carat ,avery, white gold, solitaire ring

A++
Perfect customer service throughout the entire process
Would recommend to any potential buyer considering purchasing from this company.

Hi Livai, We're thrilled you received perfect customer service. Thank you for taking the time to review your Lily Arkwright purchase, we look forward to being of assistance again . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available

Grace Charles & Colvard Moissanite Solitaire 18k White Gold Ring

Hi Kristian, Thanks you so much for taking the time to review your purchase, we're so very happy that you've chosen Lily Arkwright for such a special purchase. We look forward to seeing you again soon . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Awesome

Great customer service....my fiancé really like the ring.

Hi Rizwan, we're thrilled your fiancé likes the ring you've selected, the Juliet is a beautiful choice . We strive to offer the very best customer service possible and your Lily Arkwright experience is really important to us. Thank you so much for taking the time to write such a lovely review. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Perfect engagementring

Very helpful and quick respons from the company. The ring came fast and was as discribed. Would highly recommend.

Hi Matilda, thank you so much for taking the time to submit a review following your Lily Arkwright purchase, we absolutely love your photograph ❤️. On behalf of the whole team, congratulations and thank you for shopping with Lily Arkwright. We look forward to seeing you again soon. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Beautifuk ring

I got this ring in gold with a 0.5 stone. It's really beautiful and is everything I was looking for.

Hi Amelia, thank you so much for choosing Lily Arkwright for such a special purchase, we're really happy you've found your perfect ring . On behalf of the whole team, congratulations and we look forward to seeing you again soon. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Fabulous ring

I’m delighted with my ring! Sara was wonderful to work with and I’m immensely grateful for her help!

Hi Elisabeth, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled that you're delighted with your Serenity Charles & Colvard moissanite ring, from Sara and the whole team here at Lily Arkwright, thank you for choosing Lily Arkwright ❤️ Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Great Service

Excellent service provided, small hiccup when stone size but they were quick to correct. Very nice stones. Would definitely use again.

Hi Euan, thank you so much for taking the time to review your Lily Arkwright purchase. We're thrilled you like your Charles & Colvard moissanite loose stones. From the whole team here at Lily Arkwright, thank you for your custom . Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available
Perfect ring

My now fiance purchased this ring for me and I couldn't be happier with it. The ring is stunning and excellent quality. It has got a lot of compliments! He also said that the customer service was very good - highly recommend this ring and Lily Arkwright to anyone!

Hi Zoe, from the whole team here at Lily Arkwright, congratulations! We're thrilled that your partner enjoyed his shopping experience with Lily Arkwright. We do pride ourselves on really going the extra mile to ensure our customers receive the very best service possible and fine moissanite and lab diamond fine jewellery of the very best quality. Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.
Amazing

I’m so so happy with my ring! It’s great quality The band is really delicate and it’s so sparkly. My now fiancée said the customer service was really helpful and they were able to mock up stone sizes to help him choose! Will definitely recommend

Hi Emma, We're so very happy that you love your ring, the Eden is a real showstopper! We believe our customer journey is really important and our team puts quality at the heart of everything we do . Thank you so much for attaching a photo to your review, we love your nails . From the whole team here at Lily Arkwright, congratulations! Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.