Reviews

Believe the hype! We're committed to the very best service possible, don't take our word for it, listen to our previous customers. We publish all our Lily Arkwright reviews for our collections including popular moissanite and lab diamond engagement rings.
Based on 277 reviews
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Top quality & super satisfied

The ring is gorgeous and the customer service is perfect!
A big thanks to the whole team!
If you are still considering to place an order, don't waste your time, GO ahead!
【P.S. Kate you are the best! ;-) 】

Hi!

Thank you so much for taking the time to write your fantastic review. Your Blush ring looks absolutely gorgeous and we are delighted to hear you're pleased with your ring and enjoyed your experience shopping with us.

We hope we can be of assistance again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Amazing ring & service

My fiancée and I were blown away by the service we received from Lily Arkwright. The production time was slightly longer than expected due to covid but we were kept updated. We debated the Juliet and Julietta for ages before deciding on Julietta and my fiancée says she's so glad she did. The slightly higher setting makes the moissanite look slightly bigger than other lower set rings we had seen in person without being bulky or so high that it snags. The platinum gives it a lovely weight too. My fiancée wanted to add this is a 1ct moissanite for reference for those in lockdown working out which size they'd like!

Hi Dan

Thank you for taking the time to leave a review and sharing a lovely picture of your stunning Julietta ring. The stone size looks absolutely perfect on your partner and I'm glad we could help you choose the right style.

We hope we can be of assistance again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Amazing!

This ring is absolutely perfect, and everything I could have asked for! The service was outstanding and we couldn't fault it. Thank you! A special thank you to Phillip for helping my now fiancé sort my dream ring!! :)

Hi Charlotte

Thank you so much for leaving your lovely review and sharing a beautiful picture of your stunning Viola ring. Huge congratulations to you both on your engagement. Your now fiancé made an excellent choice and Philip enjoyed helping him choose the perfect ring for you.

We do hope we can be of service to you again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Stunning ring

My partner proposed with this ring. He knew an ethical ring was important to me so opted for the moissanite centre stone. The sparkle this has is absolutely unreal and I get so many questions on where its from! The service recieved was excellent, I needed the ring resizing and this wasn't an issue. I wouldn't hesitate to buy from Lily Arkwright again :)

Hi Megan,

Thank you for taking the time to review your Lily Arkwright experience, we really appreciate your comments. We strive to offer the very best customer service possible and jewellery of only the highest standard. We can't wait to be of service again in the future .

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Exemplary in every way

I had mulled over the thought of a moissanite ring for a long time. I’d considered lab diamonds, but my budget led me to look at J-K diamonds and I just wasn’t happy to compromise on the colour. I had then settled on a ring from the Charles and Colvard site, only to find huge UK shipping taxes added at the checkout! Not willing to pay the extra, I shopped around on google and found Lily Arkwright. A UK jeweller who used the Charles and Colvard stones.

I immediately got in touch with them via email to discuss different settings and different metals. All in all, I’m pretty sure we exchanged about 30 emails and I’m almost certain I must have bored Jennifer and Kate to tears. I felt like I was becoming a stalker or a creepy pen pal. However... every time they got back to me about my little questions - ‘can we remove this bit of the setting?’, ‘can I have a warmer stone?’, ‘could we make the band wider?’, ‘can you quote it in platinum and 9ct gold?’ - I can honestly say I got the most warm, engaging response I have ever had from any company. Bear in mind I manage communications and branding at a £10 million pound + turnover company, and I can honestly say that I have never felt such a valued customer anywhere. I felt they would have bent over backwards to make me happy.

The setting I ended up choosing was not one of my original choices (I picked Laina Rae initially), but instead one recommended to me by Kate, who suggested we could have it adapted into a lower setting to suit exactly what I was looking for. I wouldn’t have considered Lottie from the stock images, because I wanted something quite discreet and set low, but the final ring is EXACTLY what I was after.

For reference, I custom ordered Lottie in platinum with a GHI/near colourless Charles and Colvard hearts and arrows stone (7mm/1.31ct) in size Q. I like the warmth, it looks closer to a diamond that is in my budget. Plus the hearts and arrows cut helps tame some of the dazzling rainbow fire from a brilliant moissanite.

Would absolute recommend the people and the jewellery here 100%. Will be back for Aurelia in a few months. All my love to the team and everyone who helped me find the perfect ring. You truly are fantastic at your job.

Hi Heather,

Thank you very much for taking the time to write such a comprehensive review on your Lily Arkwright experience. We really try to go above and beyond for all our customers and provide an amazing experience fitting for such a special purchase. It's really gratifying for the whole team when we receive such a special review and it provides us with immense please and pride .

We look forward to being of service again in the future. Happy Christmas and many happy returns.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Engagement Rings, Global Shipping & 0% Interest Free Payments

Fantastic!

Great quality and an excellent customer service!

Hi

Thank you for taking the time to leave a review, we really appreciate your comments. We strive to offer the best customer service possible and high quality jewellery, so we are glad you have been impressed by both.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Perfect ring

Fantastic experience buying a engagement ring, customer service (Philip dealt with me) were great and helped keep updated throughout and a free upgrade to a bigger stone. The ring itself is great quality and has received many compliments. Would highly recommend the ring and Lily Arkwright to anyone thinking of purchasing a ring.

Hi Oliver

Thank you so much for leaving a review of your Lily Arkwright experience. Philip enjoyed helping you with your purchase and we are really pleased to hear you have been receiving lots of lovely compliments. Thank you so much for your recommendation.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

I Love it so much!

My fiance got me a bespoke ring using this band but with an Oval mossanite, its absolutely stunning i love it, its so shiny and just perfect. I'd been suggesting lily arkright to him for a while so I'm glad he picked up on the hints :), the mossanite in the picture is a 2.10 oval incase anyone was wondering (the gem itself is quite big but I do think it looks a bit bigger in the picture)

Absolutely in love with it and can't stop looking at it :)

Hi Helen,

Thank you so much for leaving such a fabulous review and sharing such a spectacular photo! Amazing . Your ring looks stunning and we're so happy your future husband took your hints, congratulations from the whole team .

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

C
LOTTIE - 4 Prong Brilliant Round Moissanite 9K White Gold Tulip Solitaire
C.C.
Stunning ring

This ring is absolutely gorgeous, I couldn't be happier with it 💕

Hi Carolynne,

Thank you so much for taking the time to write such an amazing review. We're so very happy you are pleased with your ring. Your photo looks gorgeous!

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Absolutely beautiful

My ring arrived yesterday and is stunning, it far exceeds my expectations. I had to wait for it to be made but it was really worth waiting for. Jennifer was brilliant and kept me fully updated, which i really appreciated , it was ready early and arrived in lovely packaging. Thank you Lily Awkwright I will definitely point my husband in your direction again!!

Hi jennefer,

Thank you so much for taking the time to write such a lovely review. We're so very happy you are pleased with your ring and the value we offer, what an amazing husband . Your photo looks gorgeous!

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Fabulous!

SO SO happy with my gorgeous ring! The ring itself is gorgeous and the stone is brilliant! The packaging is fantastic and the staff are super caring and helpful! I had a problem with my ring after nearly a year and the team at Lily Arkwirght are quick to sort it out! I really couldnt be happier!

Hi Scarlett,

Thank you for taking the time to write such an amazing review and your feedback. We really value your custom, best wishes from the whole team.

Your photos are amazing by the way! We look forward to being of service again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Beautiful earrings. Very happy

I received my moissanite earrings today and they are gorgeous, love them. Fast delivery and packaged really well.

Hi Victoria,

Thank you for taking the time to write such an amazing review and your feedback. We really value your custom, best wishes from the whole team.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Great customer service

Throughout the whole process of my order, both of the customer service team kept me well informed of my order, even when it failed the quality check, they handled it incredibly well. I could not fault the service throughout the whole process, a massive thank you to Phillip and Jennifer for your help, who helped my fiance have the ring of her dreams

Hi Sam

Thank you so much for taking the time to leave a lovely review. We strive to offer fantastic customer service and we were very happy to assist you throughout the process, and creating your stunning Macy ring for you.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Stunning!

After deciding with my now fiancee that we would pick a moissanite engagement ring I found the Lulu and fell in love! Lily Arkwright were able to make one in rose gold and I now have the most beautiful dainty but super sparkly ring. Thank you Lily Arkwright!

Hi Samantha

Thank you very much for leaving a review. Your lovely Lulu ring is most certainly beautiful!
We do hope we can be of service to you again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Wow!

Great customer service!!!
The ring is out of this world! It fits perfectly and the fire of a moissanite is mind blowing! Thank you the team for giving me a ring for life! 🙏

Hi Caroline

Thank you so much for leaving a review. Your Juliet ring is certainly dazzling. We are so pleased you enjoyed your experience purchasing from Lily Arkwright and we do hope we can assist you again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Engagement ring

I showed my boyfriend the ring I wanted after thinking a lot about diamond vs moissanite and I felt the moissanite was right for us. I didn’t want a big stone and so I love my 5.5mm hearts and arrows cut! Had so many lovely compliments and the finish is beautiful I love the band so slim! So glad I picked this ring would not change it!

Hi Deb, Thank you so much for taking the time to write a review. Your ring looks absolutely stunning and we're thrilled you selected Lily Arkwright for such a special purchase. We look forward to being of service again .

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Stunning Ring and She Said Yes!

Went for a custom shape stone on this ring, platinum band and it is amazing, fiancée is over the moon! Amazing customer service and intricate detail, can't recommend lily arkwright enough

Hi

Thank you so much for your lovely review. Elsa loved assisting you with producing your stunning bespoke design. Our bespoke service means we can produce the ring of your dreams. We hope we can be of service to you again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

L
LILLIE - 6 Prong Knife Edge Round Moissanite 9k White Gold Solitaire
L.
Stunning

My partner popped the question on Christmas day 2019. He got the ring oh so right. Simple, sparkling and stunning. He advised me that the shop had been very helpful and also had the ring delivered sooner than predicted in order for it to get here on time. I cannot wait for us to visit the store together to choose our wedding rings

Hi Louisa

Congratulations on your engagement, and thank you very much for leaving us such a lovely review. The Lillie is such a stunning, simple and elegant ring so your partner made an excellent choice and we are so pleased you love it. We look forward to helping you choose your wedding rings in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Excellent service and beautiful ring

Recently ordered a caseada halo ring with a few changes. We got amazing help and the ring looked better thannwe imagined it would.

Hi Rebecca,

Your custom Caseada halo ring is nothing short of spectacular! From the whole Lily Arkwright team, we are so pleased to have been of service to you, and we hope to be of service again in the future.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Beautiful ring. Classy and stunning

My fiancé proposed with this ring (1.2) and it is simply stunning!

Thank you so much for selecting Lily Arkwright for such an important purchase and writing a product review.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Brillaint

Lauren has been brilliant helping my fiancé and I choose our wedding bands.

Thank you so much for selecting Lily Arkwright for such an important purchase and writing a product review.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

perfect engagement ring

The whole experience of meeting the Lily Arkwright Team to select a moissanite stones, look at the incredible selection of ring ideas and ultimately design the perfect engagement ring for my fiancée was an absolute delight. I was incredibly nervous selecting the ring as I wanted to get it right. Overall really happy and would reccomend.

Thank you so much for selecting Lily Arkwright for such an important purchase and writing a product review.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

incredible customer service

My advice to you is to forget about high street jewellers. If you want incredible customer service and value for money then buy online. My partner bought my ring from Lily Arkwright and praised thier service.

Thank you so much for selecting Lily Arkwright for such an important purchase and writing a product review.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.

Good comms, good advice

Good comms, good advice, and most important a great service provided. My partner picked a ring and was over the moon with the service.

Thank you so much for selecting Lily Arkwright for such an important purchase and writing a product review.

Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.