The team at lily Arkwright we’re amazing and Sara and Philip were always on hand to answer any questions I had. The ring was delivered exactly when they said and it is truly stunning. 10/10 all round.

Ring and service both fantastic

Cosette Moissanite 18k White Gold Solitaire

Charles & Colvard Forever One H&A Round Cut Loose Moissanite D-F Colourless

Breathtaking design.

A++
Perfect customer service throughout the entire process
Would recommend to any potential buyer considering purchasing from this company.

Grace Charles & Colvard Moissanite Solitaire 18k White Gold Ring

Great customer service....my fiancé really like the ring.

Very helpful and quick respons from the company. The ring came fast and was as discribed. Would highly recommend.

I got this ring in gold with a 0.5 stone. It's really beautiful and is everything I was looking for.

I’m delighted with my ring! Sara was wonderful to work with and I’m immensely grateful for her help!

Excellent service provided, small hiccup when stone size but they were quick to correct. Very nice stones. Would definitely use again.

My now fiance purchased this ring for me and I couldn't be happier with it. The ring is stunning and excellent quality. It has got a lot of compliments! He also said that the customer service was very good - highly recommend this ring and Lily Arkwright to anyone!

I’m so so happy with my ring! It’s great quality The band is really delicate and it’s so sparkly. My now fiancée said the customer service was really helpful and they were able to mock up stone sizes to help him choose! Will definitely recommend

Came quickly and was of a high quality! Exactly what I thought it would be!!! Maybe even a little nicer!

Annora Twist Charles & Colvard Moissanite Platinum Round Ring

All I can say is wow, I just love the ring. I made tons of research before ordering cause I wanted the best I could get. I got the absolute best service and an amazing ring. I just couldn’t wish for more, so grateful for everything!

I am sooooo thrilled with my New moissanite diamond ring. It has exceeded all my expectations. Claudia was so very very helpful and a true treasure to your company. I have told all my friends about your amazing website and I shall certainly be purchasing some more items for mysel. Fantastic website, what a find !!!!!

Very very sincerely.

Mrs B Adams

P.S. Love and thanks to Claudia x

Everything’s fine, excellent service via email and response within a day 😊

Excellent customer service and just brilliant service from start to finish.
Thanks

My order was processed quickly and the customer service was fantastic

Came across Lily Arkwright whilst shopping for an engagement ring for my partner. Customer service, speedy delivery and quality of product was great. Highly recommended.

Purchased a gift for my wife, customer service was brilliant and my order was dispatched quickly. Would recommend.

These guys are amazing, I spoke with their customer care team and they explained everything from moissanite to lab diamonds (and everything in-between!), earrings arrived next day and my partner loves them!

Very helpful and quick response to any queries. I was delighted with the range of choice, got my mum the perfect 60th gift. Highly recomend it!

I purchased a lab diamond engagement ring from Lily Arkwright and their service was impeccable and the ring is perfect, my wife to be loves it. Highly recommended

Came across Lily Arkwright whilst shopping for an engagement ring for my partner. Customer service, speedy delivery and quality of product was great. Highly recommended.

I was looking around for a reputable seller of Moissanite who would do custom engagement ring designs, and came across Lily Arkwright. I reached out to them with my idea for a ring, which was a cross of one of their elegant designs and a ring from another jeweller. I had a first phone call with Lauren who took the time to understand what I was looking for, what my now-fiance likes, and what would look best her hand. She walked me through the options I had, as well as how their bespoke ring process worked, without any pressure to proceed. I shortly thereafter purchased their bespoke ring design service, and the design started coming to life. Throughout the entire process, Lauren was incredibly helpful answering all my questions, taking time to understand the aesthetic I was going for and accommodating my multiple design changes throughout. Their fantastic customer service didn't end after I had purchased the ring and proposed; when I informed them that I had mismeasured her ring size but couldn't return the ring before the complementary ring-resize period ended, they extended the date for me for free! We've since had the ring resized and returned to us for a perfect fit! I wasn't sure what to expect from an 100%-online jeweller, but Lily Arkwright have proven that you can don't necessarily need face-to-face to provide a fantastic experience choosing / designing a ring of your choice. My fiance absolutely loves her ring, and I have to thank Lauren and the team at Lily Arkwright for making this possible!

My ring is so beautiful, ordering online can be hard but the ladies in the customer service team made it easy for us. I had 1million questions and they were so helpful and patient. Thank you so much, the ring is even more stunning in person 😍

I ordered a moissanite engagement ring from LA this month, after becoming discouraged by the market for diamond rings (which are not actually rare; mostly sourced by the De Beers cartel that hikes the global prices AND aggressively pushes the psychology that diamonds are the only desirable option for engagements; possibly not ethically sourced, etc.) The stone is absolutely beautiful and the platinum band had great craftsmanship -- much better than the options directly from Charles & Colvard. Morever, members of their team (Lauren & Claudia) were incredibly attentive to help me get my order on time, particularly since I had needed it posting abroad and kept an eye on its progress hawkishly for me. Highly recommended service.

Excellent service from start to finish. The ring surpassed all my expectations and the help I got was fantastic. I would highly recommend doing business with Lily Arkwright

Lovely company to work with. There was an issue with my custom design and they were honest and upfront about it and offered a solution and an alternative option really quickly. Wouldn't hesitate to recommend Lily Arkwright and I really hope moissanite becomes more popular in the UK soon!

From beginning to end the customer service at LA was second to none. I was valued as a customer and they were so attentive throughout. I had some reservations, like some others, about ordering online but Sarah, Lauren and Victoria answered all my 1000’s of questions and made sure I was happy with the design before proceeding. I couldn’t be happier with my ring, the craftsmanship is amazing and nothing was too much hassle for LA. I couldn’t recommend them enough.

Bought engagement ring with them, outstanding customer service throughout the person was very knowledgeable about the products and lead-times. Ring arrived as promised and looks absolutely beautiful. I cannot recommend this company highly enough, fantastic service.