This ring is absolutely beautiful , I haven't stop staring at it since I've had it on my finger. It sparkles so beautifully in the sunlight, it's just stunning! Couldn't be happier, thank you 😊
The ring is gorgeous and the customer service is perfect!
A big thanks to the whole team!
If you are still considering to place an order, don't waste your time, GO ahead!
【P.S. Kate you are the best! ;-) 】
My fiancée and I were blown away by the service we received from Lily Arkwright. The production time was slightly longer than expected due to covid but we were kept updated. We debated the Juliet and Julietta for ages before deciding on Julietta and my fiancée says she's so glad she did. The slightly higher setting makes the moissanite look slightly bigger than other lower set rings we had seen in person without being bulky or so high that it snags. The platinum gives it a lovely weight too. My fiancée wanted to add this is a 1ct moissanite for reference for those in lockdown working out which size they'd like!
This ring is absolutely perfect, and everything I could have asked for! The service was outstanding and we couldn't fault it. Thank you! A special thank you to Phillip for helping my now fiancé sort my dream ring!! :)
My partner proposed with this ring. He knew an ethical ring was important to me so opted for the moissanite centre stone. The sparkle this has is absolutely unreal and I get so many questions on where its from! The service recieved was excellent, I needed the ring resizing and this wasn't an issue. I wouldn't hesitate to buy from Lily Arkwright again :)
I had mulled over the thought of a moissanite ring for a long time. I’d considered lab diamonds, but my budget led me to look at J-K diamonds and I just wasn’t happy to compromise on the colour. I had then settled on a ring from the Charles and Colvard site, only to find huge UK shipping taxes added at the checkout! Not willing to pay the extra, I shopped around on google and found Lily Arkwright. A UK jeweller who used the Charles and Colvard stones.
I immediately got in touch with them via email to discuss different settings and different metals. All in all, I’m pretty sure we exchanged about 30 emails and I’m almost certain I must have bored Jennifer and Kate to tears. I felt like I was becoming a stalker or a creepy pen pal. However... every time they got back to me about my little questions - ‘can we remove this bit of the setting?’, ‘can I have a warmer stone?’, ‘could we make the band wider?’, ‘can you quote it in platinum and 9ct gold?’ - I can honestly say I got the most warm, engaging response I have ever had from any company. Bear in mind I manage communications and branding at a £10 million pound + turnover company, and I can honestly say that I have never felt such a valued customer anywhere. I felt they would have bent over backwards to make me happy.
The setting I ended up choosing was not one of my original choices (I picked Laina Rae initially), but instead one recommended to me by Kate, who suggested we could have it adapted into a lower setting to suit exactly what I was looking for. I wouldn’t have considered Lottie from the stock images, because I wanted something quite discreet and set low, but the final ring is EXACTLY what I was after.
For reference, I custom ordered Lottie in platinum with a GHI/near colourless Charles and Colvard hearts and arrows stone (7mm/1.31ct) in size Q. I like the warmth, it looks closer to a diamond that is in my budget. Plus the hearts and arrows cut helps tame some of the dazzling rainbow fire from a brilliant moissanite.
Would absolute recommend the people and the jewellery here 100%. Will be back for Aurelia in a few months. All my love to the team and everyone who helped me find the perfect ring. You truly are fantastic at your job.
Fantastic experience buying a engagement ring, customer service (Philip dealt with me) were great and helped keep updated throughout and a free upgrade to a bigger stone. The ring itself is great quality and has received many compliments. Would highly recommend the ring and Lily Arkwright to anyone thinking of purchasing a ring.
My fiance got me a bespoke ring using this band but with an Oval mossanite, its absolutely stunning i love it, its so shiny and just perfect. I'd been suggesting lily arkright to him for a while so I'm glad he picked up on the hints :), the mossanite in the picture is a 2.10 oval incase anyone was wondering (the gem itself is quite big but I do think it looks a bit bigger in the picture)
Absolutely in love with it and can't stop looking at it :)
This ring is absolutely gorgeous, I couldn't be happier with it 💕
My ring arrived yesterday and is stunning, it far exceeds my expectations. I had to wait for it to be made but it was really worth waiting for. Jennifer was brilliant and kept me fully updated, which i really appreciated , it was ready early and arrived in lovely packaging. Thank you Lily Awkwright I will definitely point my husband in your direction again!!
Celine - Charles & Colvard 1.5ct Pear Solitaire Ring. I am so pleased with the ring my husband bought me, it is beautiful. I have arthritis in my hands and swollen joints meant I could no longer wear my diamond cluster, so I wanted something to replace it. I didn't want to pay diamond prices and found this site totally by accident. Jennifer was so helpful throughout the process and kept me updated, arrived early in lovely packaging, really impressed with the service. But mostly I just love the ring, its beautiful.?.thank you Lily Arkwright.
SO SO happy with my gorgeous ring! The ring itself is gorgeous and the stone is brilliant! The packaging is fantastic and the staff are super caring and helpful! I had a problem with my ring after nearly a year and the team at Lily Arkwirght are quick to sort it out! I really couldnt be happier!
I am so delighted with my Esme ring. It’s sparkly, elegant and very eye catching. Excellent customer service and a special thank you for Jennifer, Philip and Joe for all their help. 😊
I bought a Blossom Charles & Covard Platinum Trilogy ring from this company. It was my first moissanite stone. The whole process from the initial phone call to the delivery of the ring was so efficient and friendly, The quality of the ring is excellent. Recently I noticed some damage to the centre stone. I contacted Lily Arkwright and they advised me to return the ring. After close technical inspection it was found to be damaged as a result of an impact of force which I could not recall. The ring was outside its one year warranty but the stone was covered by a lifetime warranty. Although the damage was considered outside normal wear and tear the company repaired the damage ring and it now looks like new. The whole repair took just one week from start to finish.
This is exceptional customer service and I have no hesitation in recommending this company to anyone seeking a lovely piece of jewellery. I should in particular like to thank Lauren for her help in rectifying this problem and her colleagues who kept me informed of the timeline for receiving the ring back.
After deciding with my now fiancee that we would pick a moissanite engagement ring I found the Lulu and fell in love! Lily Arkwright were able to make one in rose gold and I now have the most beautiful dainty but super sparkly ring. Thank you Lily Arkwright!
Amazing customer service experience. I was helped through the design process every step of the way, and have been able to create the perfect ring. Really attentive and caring staff, specifically Elsa, who took care of everything throughout the whole process.
Very happy with this service, very professional. Dealt with Lauren at the consultation, who was very patient, helpful and knowledgeable. Next person I have been dealing with was Elsa who again is very helpful and always replies to my emails very quickly. This professional approach helped me make my final decision on my ring design which I'm waiting for now and cannot wait to see the end result. Huge thank you to LA up to this point and I'm sure I'll be following up with another 5 star review on receipt of my beautifully designed engagement ring.
I was looking around for a reputable seller of Moissanite who would do custom engagement ring designs, and came across Lily Arkwright. I reached out to them with my idea for a ring, which was a cross of one of their elegant designs and a ring from another jeweller. I had a first phone call with Lauren who took the time to understand what I was looking for, what my now-fiance likes, and what would look best her hand. She walked me through the options I had, as well as how their bespoke ring process worked, without any pressure to proceed. I shortly thereafter purchased their bespoke ring design service, and the design started coming to life. Throughout the entire process, Lauren was incredibly helpful answering all my questions, taking time to understand the aesthetic I was going for and accommodating my multiple design changes throughout. Their fantastic customer service didn't end after I had purchased the ring and proposed; when I informed them that I had mismeasured her ring size but couldn't return the ring before the complementary ring-resize period ended, they extended the date for me for free! We've since had the ring resized and returned to us for a perfect fit! I wasn't sure what to expect from an 100%-online jeweller, but Lily Arkwright have proven that you can don't necessarily need face-to-face to provide a fantastic experience choosing / designing a ring of your choice. My fiance absolutely loves her ring, and I have to thank Lauren and the team at Lily Arkwright for making this possible!
Lovely company to work with. There was an issue with my custom design and they were honest and upfront about it and offered a solution and an alternative option really quickly. Wouldn't hesitate to recommend Lily Arkwright and I really hope moissanite becomes more popular in the UK soon!
I ordered a bespoke wedding ring from Lily Arkwright and I couldn't be happier with my ring and the service I received. I had left it quite late to arrange my wedding ring and Lauren and her team were able to accommodate my request within the short time frame. The bespoke design service was very efficient and professional, the team was very responsive, and Lauren provided a number of design recommendations which really took the ring to the next level. I had left it quite late to arrange my wedding ring and Lauren and her team were able to accommodate my request within the short time frame. The bespoke design service was very efficient and professional, the team was very responsive, and Lauren provided a number of design recommendations which really took the ring to the next level. I give Lily Arkwright my highest level of recommendation!