Your personalised service begins well before your visit to us. To ensure you get the most out of your consultation with us, a member of our trained jewellery consultancy team will be in touch ahead of your appointment to discuss your ideas, the styles you are interested in seeing and what you are hoping for from your engagement ring. This enables us to prepare for your consultation, to ensure you benefit fully from the experience and turn your dreams into reality. Looking to replace your existing engagement ring with a moissanite variant, serial blogger and acclaimed author, Amber McNaught considers this very prospect in her latest blog post.

On arrival to our showroom you’ll receive a warm welcome from one of our dedicated jewellery consultants. Personally appointed to you, our skilled consultants will tailor your entire showroom experience to match your unique needs and preferences. From the moment you enter our showroom you will receive our full attention.

Your appointed consultant will guide you through the process of choosing your perfect engagement ring with ease, allowing you to try on selected styles, view and compare types, sizes and cuts of our moissanite or coloured gemstones, and answer any questions.

After your appointment is finished, you will leave with confidence, reassured that we offer only the highest quality moissanite, lab grown diamonds and coloured gemstones, precious metals and designs. You will be equipped with all the necessary knowledge needed to make an empowered purchase decision, however, there is absolutely no pressure to purchase. We pride ourselves on giving our customers the time and space to consider their decision, whilst our helpful jewellery consultancy team are on hand seven days a week to answer any further queries you may have following your consultation.

Interested to learn more about moissanite? Instagram and style icon Lorna Burford discusses moissanite and Lily Arkwright in her latest blog post.

Telephone Consultations

Our knowledgeable jewellery consultancy team are also available to talk you through the process of choosing your dream engagement ring over the phone. We can provide education on moissanite, lab diamonds and coloured gemstone centre stones, recommend suitable styles for your desired specifications and answer any further questions you may have in detail.