Lily Arkwright are proud to offer Free Worldwide Delivery.
All parcels are shipped via our nominated couriers, fully insured and require a signature upon delivery.
No customs and import duties are payable within the UK & European Union (excluding Switzerland, Norway & Iceland). International customers outside the EU are responsible for local customs and import charges.
We want to ensure that you are completely satisfied with your purchase from Lily Arkwright and offer a 30-day money-back guarantee from the date your order arrives. All items must be returned in an unworn condition, with all original packaging. See Delivery & Return info.
The staff were brilliant from the get go. There’s usually someone online you can chat to through the website but if you contact out of hours by email you get a verification email straight away and someone gets back to you the following day. I noticed their contact number was Manchester based so I called them and I was able to arrange an appointment to go into the showroom and look at the rings they have on offer. This was a 1 to 1 appointment and the staff were very attentive and knowledgeable giving really good advice and helping me choose the ideal ring. There’s no pressure with the sales and the aftercare has been second to none with Lily Arkwright resizing the ring free of charge and posting it back to me by special delivery. My fiancé loves it and I couldn’t find a ring as beautiful anywhere else. The stone also comes with a lifetime warranty for peace of mind. Thank you all at Lily Arkwright for making the experience so simple and enjoyable.
Oh wow, thank you so much for such lovely feedback, you are both truly more than welcome! Our team are so passionate to provide a consistent service throughout and it really means so much that you felt at ease with your purchase, it is so important to us that your ring is perfect to you both.
We look forward to hearing from you again soon.
Lily Arkwright - UK Hallmarked, Assay Assured Online Jewellery Retailer, Moissanite, Lab Diamond & Gemstones Fine Jewellery, Global Shipping & 0% Interest Free Payments Available.