Delivery Charges

Lily Arkwright are proud to offer FREE UK & European Delivery..

• UK: FREE Delivery; includes:  UK mainland, highlands, Jersey, Isle of Man, Northern Ireland, and the Republic of Ireland
• Europe: FREE Delivery
• International: £44

International customers are responsible for local customs and import charges. No customs and import duties are payable within the UK & EU VAT zone.

Delivery Timescales

We aim to dispatch all orders within 2 - 14 days, a small selection of products & bespoke design items do have an extended delivery timescale and can take up to 4 weeks for delivery Is your order urgent? Please get in touch with our customer care team and we'll do our upmost to expedite your order.

Loose Precious Gemstones are dispatched within 3 - 5 days.

Please contact us for further information, a signature is required upon receipt of all orders

Returns

We want to ensure that you are completely satisfied with your purchase from Lily Arkwright, and offer a 30-day money-back guarantee from the date your order arrives. The item must be returned in an unworn condition, with all original packaging.

• EU and International customers are responsible for return postage costs.
• When sending items back please ensure you obtain proof of postage.
• Before returning your order please request a RETURNS NUMBER (RN) by emailing hello@lilyarkwright.com.

Returns Address:

Lily Arkwright, Unit 11, 792 Wilmslow Road, Didsbury, Manchester, M20 6UG

Special Orders

All customised special orders have slightly extended delivery times. Please contact the Lily Arkwright customer service team for further information by emailing: hello@lilyarkwright.com and we will be happy to assist.