I had mulled over the thought of a moissanite ring for a long time. I’d considered lab diamonds, but my budget led me to look at J-K diamonds and I just wasn’t happy to compromise on the colour. I had then settled on a ring from the Charles and Colvard site, only to find huge UK shipping taxes added at the checkout! Not willing to pay the extra, I shopped around on google and found Lily Arkwright. A UK jeweller who used the Charles and Colvard stones.
I immediately got in touch with them via email to discuss different settings and different metals. All in all, I’m pretty sure we exchanged about 30 emails and I’m almost certain I must have bored Jennifer and Kate to tears. I felt like I was becoming a stalker or a creepy pen pal. However... every time they got back to me about my little questions - ‘can we remove this bit of the setting?’, ‘can I have a warmer stone?’, ‘could we make the band wider?’, ‘can you quote it in platinum and 9ct gold?’ - I can honestly say I got the most warm, engaging response I have ever had from any company. Bear in mind I manage communications and branding at a £10 million pound + turnover company, and I can honestly say that I have never felt such a valued customer anywhere. I felt they would have bent over backwards to make me happy.
The setting I ended up choosing was not one of my original choices (I picked Laina Rae initially), but instead one recommended to me by Kate, who suggested we could have it adapted into a lower setting to suit exactly what I was looking for. I wouldn’t have considered Lottie from the stock images, because I wanted something quite discreet and set low, but the final ring is EXACTLY what I was after.
For reference, I custom ordered Lottie in platinum with a GHI/near colourless Charles and Colvard hearts and arrows stone (7mm/1.31ct) in size Q. I like the warmth, it looks closer to a diamond that is in my budget. Plus the hearts and arrows cut helps tame some of the dazzling rainbow fire from a brilliant moissanite.
Would absolute recommend the people and the jewellery here 100%. Will be back for Aurelia in a few months. All my love to the team and everyone who helped me find the perfect ring. You truly are fantastic at your job.